BRANDED IS EXCITED TO PRESENT OUR NEWEST PARTNER COMPANY, OVATION.
Ovation Up, a direct to customer experience and engagement platform for brick and mortar businesses. Historically, online reviews are easy for the customer but tough on the business. Long surveys are great for the business but difficult for the customer. And customer behavior has leaned toward third party sites for feedback collection. Ovation was created to solve these operational problems.
As hospitality operators who are also investors, we only partner with companies that provide solutions to real operational problems. After testing and vetting Ovation, it was clear that they have created a seamless platform that turned our unhappy customers into fans, and fans into loyal customers.
ABOUT
Centralize Customer Experience
Gather customer data in one location regardless of how they interact with your brand, i.e. 3rd party delivery, online ordering, loyalty, on-premise, and off-premise. Effortlessly measure satisfaction 18x more effectively than current methods.
Improve operations & marketing with a segmented customer database
Leverage our machine learning algorithms to understand what improvement can be made on- and off-premise. Gain intelligent insights about your individual customers so marketing can target them based on their behavioral characteristics.
BRANDS THAT LOVE OVATION
- Domino’s
- Burger’s Grilled Right
- Tucano’s Brazilian Grill
- Chuck A Rama